This is a common request and typically occurs when a coach gets a new phone number or the phone is lost. To change your phone number for 2-factor authentification, send us an email at email@example.com and state that you want to change your phone number. and provide your new phone number
Articles in this section
- What is 2-factor authentication?
- Does Wellocity support 2-factor authentication?
- Why do I have to enable 2-factor authentication for the coaching portal?
- How do I enable 2-factor authentication?
- How does the verification code look on my phone?
- My secret code does not work. Instead, I see the message 'Invalid verification code'.
- What if I don't have my phone with me or my phone is lost?
- How can I change the phone number for 2-factor authentication?
- Why can't I access QuickViews, Reports and the Food Journal from my Dashboard?